FAQs

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Below are answers to my patients’ frequently asked questions. I look forward to meeting you soon.
 

What is Registered Massage Therapy?

Massage Therapy involves assessing the soft tissues and joints of the body, and treating or preventing physical dysfunction and pain through manipulation to develop, maintain, rehabilitate, or augment physical function, or relieve pain.
 

What is Thai Massage? What Should I Wear?

Thai massage is a form of therapeutic touch that differs from traditional massage. Instead of a massage table, you lie on a mat on the floor while I manipulate your body in specific ways to stimulate organs and improve flexibility. Thai massage is part of traditional Thai medicine.
 

Please arrive wearing comfortable, stretchy clothes suitable for movement and stretching.
 

What are the benefits of massage therapy?

Massage provides deep relaxation by releasing chemicals in the brain related to wellbeing and reducing stress hormones. Physical benefits include:

• Reduced muscle tension

• Improved circulation

• Stimulated lymphatic system

• Reduced stress hormones

• Relaxation

• Increased joint mobility and flexibility

• Improved skin tone

• Enhanced recovery of soft tissue injuries

• Heightened mental alertness

• Reduced anxiety and depression
   

What are the risks of massage therapy?

Massage is generally very low risk. Possible effects include feeling lightheaded or dizzy, especially when getting up after the session—getting up slowly and staying hydrated helps.

Some pain, discomfort, or bruising may occur when working on sensitive or troubled areas. Please inform me if you are uncomfortable, and I will adjust the treatment.

Certain conditions like high blood pressure, diabetes, pregnancy, or medications like blood thinners may require modified massage techniques for your safety.
 

Who should avoid massage therapy?

You may be asked to provide a doctor’s note if you are recovering from surgery, are a cancer patient, or have a compromised immune system.

If you have a fever, contagious illness (cold, flu), or open wounds, please wait until you have fully recovered before booking.
 

What if I am not comfortable with undressing or being touched?

You are never required to undress beyond your comfort level. I work professionally whether clients are fully clothed or partially undressed.

You can also request areas to be excluded from the massage. Sensitive areas such as the glutes, inner thighs, and chest require additional written and verbal consent before being touched.
 

What combo treatments do you offer?

I offer combination treatments such as massage plus Thai stretch.

I also provide combinations including abdominal massage, scalp massage, hand and scalp massage, foot and scalp massage, and Reiki integrated with massage. Note that I do not offer standalone Reiki treatments.
 

What Thai Massage Training do you offer?

I offer Thai massage workshops suitable for bodyworkers and individuals seeking wellness techniques. Available courses include:

• Thai Table Massage

• Thai Cloth (Pa Ka Ma) Stretching Massage

• Thai Foot Reflexology

To arrange a workshop, please contact me directly.
 

What are your rates and how do I pay?

All treatments include Registered Massage Therapy receipts for insurance purposes.

Rates

• 60 Minutes – $120 + HST = $135.60

• 75 Minutes – $150 + HST = $169.50

• 90 Minutes – $180 + HST = $203.40

Payment is accepted after your session by:

• Cash

• E-Transfer to jacquelynngouldrmt@gmail.com

An RMT insurance receipt will be emailed to you upon payment.

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Do you offer direct billing or insurance receipts?

I do not offer direct billing. I provide insurance receipts for all Registered Massage Therapy treatments, including Thai massage and hot stone massage. Clients are responsible for submitting claims.
 

Where are you located? What are your hours?

I am located at:
3660 Hurontario St, Unit 502, near Square One, Mississauga, ON.

I am by appointment only, and my online booking system is regularly updated with availability. Advanced bookings are preferred. Same-day appointments are discouraged. A minimum of 2 hours’ notice is required.

I am unavailable on Mondays and Tuesdays.
 

What is your cancellation policy?

Cancellations or missed appointments with less than 6 hours' notice will be charged the full service fee (100%). This allows me to offer timely appointments to other clients who may be waiting.
 

What is your rescheduling policy?

I understand that life happens. If you miss an appointment, I’m happy to reschedule. In some cases, a prepayment may be required for future bookings.

If you have any questions or special circumstances, please don’t hesitate to get in touch. I’m here to help.
 

Do you participate in corporate events?

No, I am currently not accepting requests for corporate events.

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